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Return to shopEffective Date: 14-09-2025
Whizark Apparel LLP (“we,” “our,” or “us”) is dedicated to protecting and respecting the privacy of individuals (“you,” “your”) who access our website, mobile applications, and services. This Privacy Policy explains, in detail, how we collect, process, store, use, and disclose your personal information. It also sets out your rights in relation to your personal data and describes how we maintain security and compliance.
By accessing our website or using our services, you consent to the practices described in this Privacy Policy.
1. Collection of Personal Information
We collect personal information directly from you when you interact with our website or services, and also indirectly through automated technologies.
When you register or create an account with Whizark Apparel LLP, we may request information such as your full name, gender, date of birth, email address, phone number, and login credentials, including a secure password. Where services involve shipping or delivery, your residential or office address may also be collected. These details enable us to verify your identity, secure your account, and provide a personalized user experience.
During the purchase of products or services, we collect billing and shipping information, payment details such as credit/debit card numbers or UPI IDs (though we never store full card data), and contact information to confirm your order. This information allows us to process your payment, fulfill your order, and resolve transaction disputes when they arise.
If you subscribe to newsletters, promotional offers, or marketing updates, we collect your name, email address, and communication preferences. This enables us to provide relevant updates, promotions, and offers tailored to your interests.
When you contact us with queries, feedback, or complaints, we collect your name, contact details, account identifiers, and the content of your message. This data allows us to respond effectively, resolve issues, and keep a record for service improvement.
Participation in surveys, contests, or feedback programs may require you to provide information such as your name, demographic details (e.g., age, gender, or location), opinions, and feedback. This information is used to improve our offerings, measure customer satisfaction, and notify winners in contests.
Additionally, we automatically collect non-identifiable demographic data such as IP addresses, browser types, device identifiers, operating systems, and browsing behaviors through cookies, analytics tools, and tracking technologies. This information helps us detect fraud, optimize system performance, and analyze how users engage with our website.
It is your responsibility to ensure the personal information you provide is accurate, complete, and lawfully shared.
2. Use of Personal Information
We use your personal information to provide, maintain, and improve our services. This includes processing your transactions, managing your account, and delivering products or services as requested. Your details enable us to issue invoices, confirm orders, and handle refunds or disputes.
We also use your information to personalize your experience by recommending relevant products or services, tailoring offers, and customizing website content. For example, if you frequently purchase specific products, we may highlight similar offerings that match your preferences.
Communication is another core use of your personal data. We use it to send order confirmations, shipping updates, promotional campaigns, and important service announcements. Depending on your communication preferences, we may contact you by email, SMS, push notification, or telephone.
We analyze data to understand purchasing behavior, identify trends, and enhance the efficiency of our services. This may involve aggregating data to assess customer demographics or studying browsing activity to improve website usability.
Your personal information may also be used to comply with legal obligations, respond to lawful requests from authorities, and ensure compliance with regulatory requirements. Additionally, it may be used to prevent fraud, secure transactions, and enforce our terms of service.
Finally, we may use your information for any legitimate business purpose consistent with Whizark Apparel LLP’s operations, provided such use respects your rights and complies with applicable laws.
3. Disclosure of Personal Information
We do not sell, rent, or trade your personal information to third parties for marketing purposes. However, we may share your data with trusted partners and service providers who assist us in delivering services. These may include logistics partners for shipping, payment gateways for processing transactions, IT vendors for system maintenance, and marketing agencies for promotional campaigns.
Such third parties are contractually bound to handle your information securely and only for the purposes we authorize.
We may also share personal information with our affiliates or business partners to enhance service delivery or provide joint offerings.
Where required by law, regulation, or court order, we may disclose your data to authorities. Disclosure may also occur when necessary to prevent fraud, investigate misuse, or protect the rights, property, and safety of Whizark Apparel LLP, our customers, or the public.
In the event of a corporate restructuring, such as a merger, acquisition, or sale of assets, personal information may be transferred as part of the transaction, subject to confidentiality obligations.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience and understand how our website is used. Cookies are small text files stored on your device that help us recognize repeat visitors, remember preferences, and improve site functionality.
These technologies allow us to analyze website traffic, identify popular pages, and deliver tailored advertisements. For example, if you viewed a particular product, cookies may be used to show related offers in subsequent visits.
We may also use third-party analytics services that employ cookies and tracking technologies to evaluate website usage and generate insights.
You can manage cookie settings through your browser. However, disabling cookies may affect site performance and limit access to certain features.
5. Your Rights
You have the right to access, review, and request a copy of the personal information we hold about you. You also have the right to correct inaccuracies, update outdated details, and withdraw consent to specific uses of your information, such as marketing.
You may request deletion of your personal data, subject to legal or operational retention requirements. For example, we may retain certain transaction records for tax compliance, fraud prevention, or dispute resolution.
All requests to exercise your rights can be made by contacting us at official@thewhizark.com. We may require identity verification to protect your data against unauthorized access.
6. Data Security
We implement robust security measures to protect your information from unauthorized access, misuse, disclosure, or loss. These measures include encryption, secure servers, restricted access, and firewalls.
Where we use third-party vendors to store or process data, whether in India or abroad, they are required to follow industry-standard security practices.
Despite our efforts, no system is entirely secure. We cannot guarantee absolute protection against hacking, breaches, or unforeseen events. By using our services, you acknowledge these inherent risks.
7. Data Retention and Deletion
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. The retention period depends on the nature of the information and our legal or operational obligations.
If you request deletion, we will erase your data unless retention is required by law or for legitimate business purposes such as fraud prevention or dispute resolution. Verification of identity will be required before we process such requests.
8. Sensitive Personal Data or Information (SPDI)
In compliance with the Information Technology Act, 2000, and the SPDI Rules, any sensitive information such as financial details, passwords, or authentication data is collected only where necessary and with your consent.
Such information is stored securely and disclosed only when legally required or expressly permitted under this Privacy Policy.
9. Third-Party Links
Our website may contain links to external websites or applications operated by third parties. These links are provided for your convenience, but we do not control or endorse the privacy practices of these websites.
We strongly recommend reviewing the privacy policies of external websites before sharing personal information.
10. Children’s Privacy
Whizark Apparel LLP does not knowingly collect information from individuals under the age of 18. Our services are intended for adults, and we encourage parents or guardians to supervise minors’ online activities.
If we become aware that we have collected personal data from a minor, we will delete it promptly.
11. Grievance Redressal
In compliance with the IT Act and applicable rules, Whizark Apparel LLP has appointed a Grievance Officer to handle complaints relating to personal data.
Grievance Officer: Vilson N Jetmlu
Email: help@thewhizark.com
Phone: +91 8917668707
We will make every effort to resolve grievances within the timelines prescribed by law.
12. Changes to this Policy
We may revise this Privacy Policy periodically to reflect changes in our practices, business operations, or legal requirements. Updates will be published on our website, with the effective date clearly indicated at the top of the page.
Your continued use of our services after such updates constitutes acceptance of the revised Privacy Policy.
13. Contact Us
If you have questions, concerns, or requests relating to this Privacy Policy or our data handling practices, please contact us at:
Whizark Apparel LLP
Address: Ashtavinayak Vastu Prakalp Phase 2, Badlapur East
Email: help@thewhizark.com
Phone: +91 8917668707