Terms & Conditions

Terms & Conditions – Whizark Apparel LLP

This website (thewhizark.com) is operated by Whizark Apparel LLP. By visiting our site or purchasing from us, you agree to be bound by the following Terms of Service. These Terms apply to all users of the site, including browsers, customers, merchants, and contributors of content.

We encourage you to read this document carefully, as it contains important information about your rights and responsibilities when using our website and services. If you do not agree with any part of these terms, you should not access the website or use our services.

We may update these terms from time to time. Whenever we make changes, we will post the revised version here. Continuing to use our website after such updates means that you agree to the modified terms.

1. Eligibility and Online Store Terms

To use our website or purchase products, you must be at least 18 years old or the legal age of majority in your jurisdiction. If you are under 18, you may use our services only under the supervision of a parent or legal guardian, who agrees to be bound by these Terms on your behalf.

You agree not to use our products or services for any unlawful or unauthorized purpose. This includes activities such as selling counterfeit items, using stolen payment details, or attempting to bypass security features on our site. You also agree to comply with all applicable laws in your jurisdiction, including copyright, consumer protection, and data privacy laws.

When creating an account or making a purchase, you are responsible for ensuring that the information you provide is accurate, up-to-date, and complete. If you fail to safeguard your login details, you may be held accountable for any unauthorized activity under your account.

2. General Conditions of Use

We reserve the right to refuse service to anyone at any time, without explanation. Reasons for refusal may include fraudulent activity, repeated returns or cancellations, abusive communication, or misuse of our website.

When you interact with our website, such as by leaving reviews, sharing feedback, or uploading images, you acknowledge that your submissions may be transmitted across networks. While payment information is always encrypted, general content may not be.

The design, text, graphics, product photos, and functionality of our website are owned by Whizark Apparel LLP and are protected by intellectual property laws. Unauthorized reproduction, resale, or distribution of any part of our website or products is prohibited.

3. Accuracy, Completeness, and Timeliness of Information

We make every effort to ensure that product information, prices, and policies displayed on our site are correct. However, occasional errors may appear. Product descriptions, size charts, and color displays are provided for convenience and may vary slightly from the actual product due to manufacturing or display differences.

Any reliance on the material provided on our site is at your own risk. Customers are encouraged to reach out to our support team for clarification before making a purchase, especially for sizing and customization requests.

4. Prices, Payments, and Modifications to Service

All prices are listed in Indian Rupees (INR) unless otherwise specified. Prices may change without prior notice due to factors such as raw material costs, supplier adjustments, or promotions.

We may cancel or refuse orders where pricing errors occur, even if the order has been confirmed. If this happens, you will be notified and refunded promptly.

Payments can be made through credit cards, debit cards, UPI, wallets, or net banking. By entering payment details, you confirm that the account or card belongs to you or that you have authorization to use it. Fraudulent use of payment methods may result in cancellation and legal action.

5. Products and Services

Some products are available only online and may have limited quantities. Once sold out, restocking is not guaranteed. We may also restrict bulk orders or purchases that appear to be for resale to ensure fair availability to all customers.

We work hard to present our products accurately. However, slight variations in fabric, color tones, or fit are natural in apparel manufacturing and are not considered defects.

Customized products (such as special prints or limited designs) may not be eligible for exchange or return, except in cases of damage or manufacturing defects.

6. Orders, Billing, and Account Accuracy

When placing an order, you agree to provide valid billing and shipping details. Orders may be delayed or canceled if the information provided is false, incomplete, or unverifiable. We are not responsible for failed deliveries caused by inaccurate addresses or unavailability at the delivery location.

We may cancel or refuse any order at our discretion, including cases of payment issues, limited stock, or suspicious transactions. Customers will always be notified of such cancellations.

You agree to keep your account updated with correct contact details so that we can reach you when required regarding orders, returns, or promotions.

7. Shipping and Delivery

We aim to process and ship orders promptly. Delivery timelines shared on the website are estimates and may vary due to logistics issues, courier delays, or factors beyond our control.

If an order is delayed or lost in transit, we will assist in tracking and resolving the issue. However, once products are handed over to the courier service, the risk of delivery lies with the customer.

8. Returns, Exchanges, and Refunds

Our return and exchange policy is outlined separately on the website. By purchasing from us, you agree to the terms of that policy.

Products must be unused, unworn, and returned in original packaging with tags intact to qualify for exchange or refund. Certain categories, including customized products or discounted items, may be non-returnable unless defective.

Refunds will be issued using the original payment method within a reasonable period after approval of the return.

9. Third-Party Links and Services

Our site may contain links to third-party platforms such as payment gateways, social media, or external blogs. These are provided for convenience and do not indicate endorsement.

We are not responsible for the practices, policies, or content of third-party websites. Your use of such services is at your own risk, and we recommend reviewing their terms and privacy policies.

10. User Comments, Feedback, and Submissions

By submitting content such as reviews, comments, or suggestions, you grant Whizark Apparel LLP the right to use, reproduce, and publish such material for promotional or informational purposes.

You must not submit content that is offensive, harmful, or infringes the rights of others. Any liability arising from user submissions rests solely with the person who provided the content.

11. Personal Information

Your personal data is handled according to our Privacy Policy, which is available on our website. By using our services, you consent to the collection, storage, and use of your data as described.

12. Errors, Inaccuracies, and Omissions

We reserve the right to correct errors and omissions on our website at any time, even after an order has been submitted. If an update affects your purchase, you will be contacted with options to proceed or cancel.

13. Prohibited Uses

You agree not to misuse our website or services. Prohibited actions include, but are not limited to:

Using the website for unlawful or fraudulent purposes

Attempting to hack or disable the website

Spreading viruses or harmful code

Impersonating individuals or misrepresenting your identity

Collecting customer data without consent

Posting spam, hate speech, or offensive material

Violating these rules may result in immediate suspension, account termination, and possible legal action.

14. Disclaimer of Warranties and Limitation of Liability

Our website, products, and services are provided “as is” and “as available.” We do not guarantee uninterrupted access, accuracy, or error-free performance.

To the maximum extent allowed by law, Whizark Apparel LLP is not liable for indirect damages such as lost revenue, business interruptions, or data loss resulting from use of our site or products.

15. Termination of Service

You may stop using our services at any time. We reserve the right to suspend or terminate accounts without notice if terms are violated or fraudulent activity is suspected.

Termination does not affect any obligations or payments owed before the termination date.

16. Force Majeure

We are not responsible for failure or delay in performance caused by circumstances outside our control. This includes but is not limited to natural disasters, strikes, lockdowns, internet outages, shipping disruptions, or government regulations.

17. Governing Law and Jurisdiction

These Terms are governed by the laws of India. Any disputes will fall under the exclusive jurisdiction of the courts located in [Your City, India], where our registered office is situated.

18. Contact Information

For any questions or concerns regarding these terms, please contact us:

Whizark Apparel LLP

📍 Registered Office: Ashtvinayak Vastu Prakalp, Badlapur (E),
Maharashtra, Thane 421503

📧 Email: help@thewhizark.com

📞 Phone: +91 8917668707

19. Grievance Redressal / Nodal Officer

In accordance with the Information Technology Act, 2000, you may reach out to our designated Nodal Officer for any grievances or complaints related to our website or services:

Nodal Officer

Name: Vilson N Jetmlu

📧 Email: help@thewhizark.com

📞 Phone: +91 8917668707